Contact Us

Get In Touch

Our most common FAQs are below for your convenience. If you still need our help, please get in touch by filling out the form on this page and a member of our support team will get back to you within 24 hours.

Head Office

Address: 15/F Hillier Commercial Building, Sheung Wan, Hong Kong


Live Chat: In the bottom right corner of your screen when online

Common FAQs

As per the delivery information provided on every product page, on some occasions delivery may take up to 24 hours and may require additional customer verification, during this period the order status will show as 'On Hold'. You do not need to contact us during this period.

Activation keys are delivered digitally in text or image format. Delivery is often instant, however on some occasions it may take up to 24 hours, please bear this in mind.

Once your order is verified (on some occasions proof of ID and/or address may be required) you will receive an 'Order Completed' email containing a link to the purchased product key(s).

Non-activation key products will have specific delivery information in the item description.

Unfortunately all purchases on the Site are final, cancellations and returns for any reason, unless faulty on delivery, are not accepted once delivered to you on the Site. Our full Return & Refund policy can be found in our Terms & Conditions which each customer provides expressed acceptance to upon checkout.

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