Contact Us

Get In Touch

Got a question or need help? We’ve placed our most frequent FAQs here for your convenience as well as easy access to our full FAQ section. If you still need our help, please get in touch by filling out the form on this page and a member of our support team will get back to you within 24 hours.

Head Office

Address: 15/F Hillier Commercial Building, Sheung Wan, Hong Kong

Live Chat: In the bottom right corner of your screen when online

Email: (We highly recommend using the contact form)

Our Socials


Common FAQs

As per the delivery information provided on every product page, on some occasions delivery may take up to 24 hours and may require additional customer verification, during this period the order status will show as 'On Hold'. You do not need to contact us during this period.

Activation keys are delivered digitally in text or image format via email. Delivery is usually instant, however on some occasions it may take up to 24 hours, please bear this in mind.

Once your order is verified (on some occasions proof of ID and/or address may be required) you will receive an 'Order Completed' email containing a link to the purchased product key(s).

Straight Talk orders are added directly to the mobile number submitted within 48 hours. You will receive an 'Order Completed' email when the refill has been applied.

Unfortunately all purchases on the Site are final, cancellations and returns for any reason, unless faulty on delivery, are not accepted once delivered to you on the Site. Our full Return & Refund policy can be found in our Terms & Conditions which each customer provides expressed acceptance to upon checkout.

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